Privacy Policy

This Privacy Policy governs how Betpaddi ("Betpaddi," "we," "our," "us") collects, uses, stores, protects, and discloses information obtained through the use of our website, prediction market platform, and related digital services (collectively, "our Services").

"Personal data" means any information that alone, or in combination with other information, may be used to readily identify, contact, or locate you — such as your name, address, email, phone number, payment details, or government-issued ID. Information that has been fully de-identified does not constitute personal data under this Policy.

"User" means any individual who accesses or uses our Services and has agreed to our Terms of Use.

1. Consent

By accessing or using our Services, you confirm that you have read, understood, and agreed to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. If you do not agree, please discontinue use of our Services immediately.

2. Information We Collect

In the course of operating our Services including our prediction market feature, we collect and process personal data to deliver services, fulfil contractual obligations, comply with legal requirements, and maintain our relationship with you.

2.1 Information You Provide Directly

• Full Name
• Email Address
• Phone Number
• Date of Birth / Age
• Gender
• BVN / NIN Data (for KYC and identity verification)
• Bank Account Details
• Transaction and Wallet Data
• Prediction market activity and trading history

2.2 Information Collected Automatically

When you use our Services, we automatically collect certain data, including:

• Usage Information: Features accessed, session duration, and interactions within the platform.
• IP Address: For security monitoring and fraud prevention.
• Location Information: With your consent, general location data to comply with jurisdiction restrictions and improve service delivery.
• Behavioural Analytics: To understand user preferences and improve platform features.

2.3 Information Provided by Other Users

Other users may provide your personal identifiers (such as your email or phone number) to invite you to use our Services or participate in prediction markets. We will only use this information for the stated purpose.

3. Identity Verification (KYC)

As a financial services and prediction market platform operating in Nigeria, we are required by law to verify the identity of our users. This process (Know Your Customer / KYC) may involve:

• Collection and verification of your BVN and/or NIN
• Facial capture or liveness checks via our verification partners
• Submission of a valid government-issued ID

4. How We Use Your Information

We use the data we collect to:

• Create and manage your account
• Process transactions, staking, and prediction market activity
• Verify your identity and comply with KYC/AML obligations
• Personalise your experience on the platform
• Detect and prevent fraud, abuse, and unauthorised access
• Send service-related communications and notifications
• Improve and develop our prediction market features and platform
• Respond to customer support requests

We do not sell your personal data to third parties.

5. Cookies and Tracking Technologies

We use cookies, device identifiers, and analytics tools to:

• Improve service performance and user experience
• Deliver personalised content and market recommendations
• Monitor security and detect fraud
• Analyse platform usage patterns

You can manage cookie preferences in your browser or device settings. Disabling certain cookies may affect the functionality of our platform.

6. Information Sharing

We may share your personal data in the following circumstances:

• Within Our Organisation: With affiliates, subsidiaries, and operational partners who support our Services.
• KYC and Verification Partners: With licensed identity verification providers to fulfil our legal obligations.
• Payment Processors: With banks and payment service providers to facilitate transactions.
• Legal and Regulatory Disclosures: With law enforcement, courts, or advisors when required by law or good-faith belief..
• With Your Consent: With any third party when you have explicitly authorised such sharing.

We do not share your personal data with advertisers or unrelated third parties for commercial purposes.

7. Prediction Market Feature

Our prediction market feature allows users to trade on the outcomes of real-world events using publicly verifiable information. In connection with this feature:

• Your trading activity, market positions, and transaction history are recorded and stored.
• Leaderboard data (e.g., username and ranking) may be publicly visible to other users.
• Prediction market participation involves financial risk. We do not provide investment or financial advice.
• Participation is restricted to individuals aged 18 and above and may be limited based on your location within Nigeria or applicable jurisdictions.

All market outcomes are resolved using publicly verifiable sources in accordance with our Bet Terms.

8. Data Security

We implement industry-standard security measures to protect your personal data, including:

• End-to-end encryption for data transmission
• Role-based access controls
• Two-factor authentication (2FA)
• Regular security audits and vulnerability assessments

9. Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by Nigerian law and regulatory obligations. Specifically:

• Account and KYC data is retained for a minimum of 5 years in compliance with AML regulations.
• Transaction records are retained for the period required by applicable financial regulations.
• After account deletion, certain data may be retained in anonymised or aggregate form that cannot be used to identify you.

10. Your Rights

As a data subject, you have the right to:

• Access the personal data we hold about you
• Rectify incorrect or inaccurate data
• Restrict processing in certain circumstances
• Object to processing for direct marketing purposes
• Request erasure of your data ("right to be forgotten"), subject to legal retention requirements
• Withdraw consent to data processing at any time

To exercise any of these rights, please contact us at support@betpaddi.com. Complaints to the NDPC can be sent to info@ndpc.gov.ng.

11. Marketing and Communications

We only send marketing or promotional communications with your explicit consent. You may opt out at any time by clicking "unsubscribe" in any of our emails or by updating your notification preferences in your account settings.

12. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with external services. We do not exercise control over these third parties and are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any external sites you visit.

13. Privacy of Minors

Our Services are strictly restricted to individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a minor has registered on our platform, we will immediately delete their data and terminate the account. If you believe a minor has provided us with their information, please contact us at support@betpaddi.com.

14. Account Deactivation and Deletion

If you no longer wish to use our Services, you may deactivate or delete your account:

• Deactivation puts your account on hold without permanently removing your data, in case you choose to return.
• Deletion permanently removes your account and associated personal data from our active systems, subject to legally required retention periods.

To initiate either process, please visit our Account Deletion Page or contact us at support@betpaddi.com.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our data practices. When we make material changes, we will notify you via email (to the address on your account) or via a prominent notice on our platform before the changes take effect. We encourage you to review this page periodically. Continued use of our Services after changes are posted constitutes your acceptance of the updated Policy.